In a bid to revolutionize digital communication, Stencil Technologies, a leading software and technology services company based locally, has unveiled an innovative platform called agentBo.

According to the founder and Chief Executive Officer of the company, Ogone Mothooagae, the cutting-edge tool, powered by a Large Language Model (LLM) Generative AI, aims to redefine customer engagement across various channels including WhatsApp, Instagram, Facebook, among other platforms.

With a focus on Communications (B2C), Payments, and eKYC solutions, Stencil Technologies has introduced agentBo as part of its comprehensive communications-as-a-service suite. Monkgogi Moshaga, the Business Development Manager at Stencil Technologies, has emphasized that the platform serves as a digital one-stop customer-service point for corporations, boasting efficiency and a 24-hour presence across preferred user channels.

"We have packaged this product to serve as a digital one-stop customer-service point for corporates with high efficiency and 24-hour presence across channels of personal preference. We are able to deploy the AI assistant and brand it as your company.GPT fairly expeditiously," commented Moshaga.

One notable application of agentBo is the deployment of the 2024/2025 Budget Speech delivered by the Minister of Finance, Peggy Serame earlier this week.

Through this platform, accessible via WhatsApp, citizens can now engage with the contents of the speech in a conversational or GPT style, asking the bot questions and seeking insights related to the budget speech. For instance, users can prompt the AI with questions like, "Please summarize the minister's key message on agriculture," or any other topic of curiosity.

"In addition to its generative AI capabilities, agentBo offers a range of features including broadcast functionality, workflow automation, and interactive and personalized video content broadcast. Stencil Technologies also provides other services such as mass-email broadcast, SMS gateway, and digital KYC with capability for liveness detection. This innovative approach marks a significant step forward in leveraging AI technology to enhance communication experiences for businesses and citizens alike," stated Mothooagae.

With AgentBo, Stencil Technologies is poised to set a new standard for customer engagement in the digital age. The agentBo Budget Speech channel can be accessed for a limited period through QR code scanning.