A new entrant in the travel agency services industry-Space Travel, is gearing towards taking advantage of an increase in the international travel that has characterised the sector post Covid 19.

The company was established towards the end of last year. “Our travel agency aims to provide exceptional travel experiences to our customers by offering a wide range of services including flight bookings, hotel accommodations, vacation packages, and personalized itineraries. We believe in delivering personalized and tailored services to meet the unique needs and preferences of each customer,” explained a director for the company.

The travel services sector, which according to available data, was valued at over $ 280 billion in 2023 globally, is highly consumer sensitive, and often unpredictable. To counter this, Space Travel, which is based in Gaborone collaborates with other businesses such as hotels, airlines, tour operators to share travel tips, destination highlights and special promotions.

Some of the companies which Space Travel collaborates with include Air Botswana, Qatar Airways, Kenya Airways, Avianca, Eva Air, International Air Transport Association (IATA) among others. In Botswana, Space Travel, faces stiff competition from other travel agencies, with some operating internationally. What is the new agency doing to ward off this competition? “Our travel experts will go above and beyond to ensure that every detail of the journey is seamless and enjoyable. We aim to inspire wanderlust, promote cultural understanding and contribute to the sustainability of local communities and environments,” said the company.

Globally more and more travel agencies are using technology and innovation to improve customer service experience. To this end, Space Travel, which is citizen-owned, ‘has a user-friendly website that showcases our services, provides easy booking options and offers informative content on popular travel destinations, we are actively engaged with our target audience through social media platforms sharing Travel tips’ Space Travel, among others offer discounts for customers.

The company, is however upbeat it will grow exponentially to become a trusted and sought-after provider of exceptional travel experience with a strong strategic partnerships like hotel, airlines, embassy for visa applications.