Goodx Botswana has vowed to drastically improve the country’s health care management system, through the provision of innovative services, backed by top notch technological solutions. The company’s move to improve the country’s health care management system, comes at a time when there has been concerns coming from the public in regard to the quality and efficiency of local health care system-both at private and public level. Goodx Botswana was formed by Unoziba Mbangiwa.

The founder of the company this week told Botswana Guardian that key among the services being provided are; Clinic and Hospital Management(electronic clinic forms, telemedicine, online booking portal, patient queue manager,) Patient Validation(Through GoodX Switch which is integrated directly with any Hospital management Software) and to switch claims and data exchange portal for practitioners. The purpose of the Practitioners Portal is to share theatre lists and operation details for shared medical procedures.

Mbangiwa has stressed that, to better provide efficient health care management solutions, the company depends on latest technological solutions. For example, the company is implementing a robust Electronic Health Records (HER) system which allows for efficient and secure management of patient information. “This facilitates seamless communication among health care providers, reduces paperwork and enhances patient care coordination,” said Mbangiwa as a matter of fact.

Goodx Botswana which within 2 years of existence has managed to win the hearts of big health care service providers, also offers telehealth and telemedicine services. The above services are offered through telehealth platforms which enable remote consultations, monitoring and follow-ups. The trail-blazing company also has Mobile Health Applications which enables patients to access information, schedule appointments, receive medication reminders, and even engage in virtual consultations. This enhances patient engagement and adherence to treatment plans.

Goodx Botswana also invests in research and development for new healthcare solutions that contribute to long-term improvements of automate tasks such as appointment scheduling, billing & insurance processing, allowing healthcare professionals to focus more on patient care. As a corporate body, Goodx is also in search of strategic partners such as health funders, Non-Governmental Organisations (NGOs) in a bid to improve the health care management system in the country.

The company, among others counts Riverwalk Medical Center, Kalafhi Medical Center, Dental Group Clinic, Mhembelo Healthcare Center, Flowertown Clinic, Masa Family Clinic Lordsland Health Care, BPOMAS, Pula Medical Aid as some of its major clients. Botswana, like many other countries has tight rules of operations. Goodx Botswana ensures it adheres to law governing the industry, all the time. “The healthcare industry is highly regulated, and adherence to these regulations is crucial for patient safety and maintaining trust. We invest in a thorough understanding of national and international healthcare regulations that apply to our operations such as the Data Protection Act,” declared Mbangiwa, adding the company is ISO27005 (Information security, cybersecurity and privacy protection) certified.

In the short to medium term, the company plans to expand more in Botswana and select Southern Africa countries. “We want to be a preferred healthcare solution company in the country,” he said confidently. Security is key to a health management system company like Goodx Botswana. This explains why GoodX Botswana has a dedicated group of employees managing the security risks of the company. The team consists of the Information security officer, Deputy Information security officer, among others, “Their primary responsibility is to ensure security threats are assessed, monitored and remedied where needed,” he stated.