First Capital Banks’ 30 years of Belief: From One Branch to Six Countries
First Capital Bank (FCB), a regional financial institution operating across five Southern African countries, is marking 30 years since it commenced operations in June 1995.
The bank began with a single branch in Blantyre, Malawi, and has since grown into a cross-border banking group with a presence spanning nearly 100 branches, agencies, and loan centres, a team of close to 2,000 staff, and total assets now exceeding USD2 billion.
After consolidating its presence in Malawi, FCB expanded into Botswana in 2008, followed by entry into Zambia and Mozambique through the acquisition of International Commercial Bank in 2013. In 2017, the bank further extended its footprint with the acquisition of Barclays Bank Zimbabwe.
In Botswana, FCB has steadily built its presence since 2008, contributing to regional trade and financial integration. Group Managing Director Jaco Viljoen notes that today four of the bank’s five operating countries contribute over 20% each to overall performance, with Botswana currently contributing about 25%. “Our footprint enables us to offer cross-border solutions and streamline customer onboarding
through shared infrastructure,” he said.
“If you ask someone what they think of First Capital Bank, they will say quick turnaround times, personal relationships with customers and flexibility,” Viljoen added. “That’s what we’ve really worked hard at, and that’s how we’ve grown and gained market share. Throughout our journey, ‘Belief comes First’ has been more than a tagline—it’s been our compass. It reflects our confidence in our people, our
clients, and in the opportunities ahead.”
As it enters its fourth decade, FCB Botswana remains committed to building strong partnerships. Reinette van der Merwe, FCB Botswana CEO said. “We take pride in our success both here in Botswana and regionally. Our growth reflects the strength of the relationships we’ve built, the trust of our customers, and our commitment to being a trusted banking partner in the region.”